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Day Two
Friday 6 June 2008
7.40 Session 1:
New business models in card acquiring
PRESENTATIONS:
How to play on issuing to get Acquiring customers
- Cultivating merchants and acquirers relationships
- Signing up new accounts and retaining the existing ones
- Strategies implemented by acquirers in order to curb attrition rates
Suzanne Hannestad, Senior Vice President Cards, Nordea
New business models in card acquiring
Tadeusz Kopec, Director, Cards, Bank Pekao
Building profitable partnerships - Acquirer Cross-border strategies
- Providing Scheme support and best practices to Acquirers
- Helping understand the European Acquirer landscape
- Leveraging the investments in cross-border payments
Tim Allitt, VP, Commerce Development, MasterCard Europe
08.45 Session 2:
Developing a fully pan-European Acquiring Business
Strong barriers for the cross-border entry of POS are present in many countries. In the Netherlands the rules of the national system require the local presence of the foreign entrant either by having a local branch or subsidiary. Acquirers in Germany, unless being a bank themselves, must be co-owned by a bank (at least 5%) with a full bank licence.
PRESENTATIONS:Cross Border Acquiring: a Retail Perspective
Paul Skehan, Director, European Retail Round Table
Building a pan-European acquiring offer
- History for Barclaycard Business
- The Market forces for Change
- The Challenges ahead
Steve Robson, Head of International Acquiring, Barclaycard Business
Cross Border Acquiring: a Processor Perspective
Andy Makkinje, Manager Business Development Cards, Equens
10.00 Morning Coffee and Networking
10.30 Session 3:
Acquiring business. Keep in-house or outsource?
PRESENTATIONS:
Facing the moment of truth: Strategic choices for acquirers
- Challenges to your business as an acquirer
- Strategic choices: Outsource, sell, cooperate or go it alone?
- Managing partnerships and vendor relations
Pamela Cannon, Head of International Business Development, Card Acquiring, Svenska Handelsbanken
Outsourcing your acquiring business. Considerations and strategies for banks
- The changing face of European payments is motivating banks to revisit their processing infrastructures and business models
- Processing model needs to best fit business needs and deliver degree of future proofing
- Different cost/benefit dynamics of in-house and outsource models
Simon Jarvis, Director, Strategic Business Development, TSYS Europe
11.20 Coffee and Networking
11.50 Session 4:
Data Security and Fraud Prevention
PRESENTATIONS:
PCI DSS Compliance - a positive experience contributing to the protection of the Brand and Reputation of the People's Post Office
- What Protecting Cardholder Data Entails
- How to significantly reduce the cost of compliance by: the size of the Cardholder Environment, Excluding the POS from the Cardholder Environment, Using PA DSS Payment Applications and Service Providers
- Aligning the PCI DSS requirements with existing Security Policies, Processes & Procedures
- Modifying existing security policies rather than creating new ones
- Why the process of gaining PCI DSS compliance is a positive experience for Post Office Ltd.
Connie G. Penn, PCI Project Manager, Post Office Ltd.
What is the impact of PCI compliance on the economic structure of the acquiring business
- PCI impact on acquiring business
- Risk assessment and risk analysis
- PCI requirements and the European 'chip & PIN' environment
Paul Trescases, Head of Risk Management & Security, Groupement des Cartes Bancaires
Risk Management for Prepaid Cards in Europe
- Legal framework for prepaid cards in Europe
- Applications and user groups
- Business structures
- Risks and vulnerabilities
- Managing and limiting the risks
Mike Hendry, Payment Systems Consultant
Fraud Prevention for Acquiring
- Growing losses and variety of card fraud
- Fraud trends in UK
- Effective tools to fight fraud
- Business requirements
- Fraud detection and fraud prevention
- Usage and benefits of fraud prevention functionality
Maris Ozolins, Head of Cards, TietoEnator Banking & Insurance
13.20 Lunch
14.30 Session 5:
Strategic Round Table Discussion
Key issues to be discussed:
- Challenges for X-Border Acquirers
- How will outsourcing help Acquirers meet the needs of their Merchant Customers?
- Infrastructure investments - how to reduce the 'pain' points on Pan-European Acquiring
- Main Opportunities in Acquiring Business – new business models
- Loyalty/reward programs for merchants – what does it mean and how does it work.(Who pays?)
- What Technical solutions are proposed with the idea of cost-cutting in terms of operations etc?
- How do banks and large merchants act today to handle CNP Fraud. Do they act holistically?
