First Annapolis




British Retail Consortium

French Banking Federation


European Card Review

Card World

Plus Journal

e-finance payments law & policy

Journal of Payments Strategy & Systems

Nilson Report

Retail Banking Research

Fraud Watch Online

Financial Job Network

Report Buyer

Smart Insights

Day Two   
Friday 6 June 2008

   7.30  Opening remarks from the Chair

7.40  Session 1:
New business models in card acquiring


How to play on issuing to get Acquiring customers

  • Cultivating merchants and acquirers relationships
  • Signing up new accounts and retaining the existing ones
  • Strategies implemented by acquirers in order to curb attrition rates

Suzanne Hannestad, Senior Vice President Cards, Nordea

New business models in card acquiring

Tadeusz Kopec, Director, Cards, Bank Pekao

Building profitable partnerships - Acquirer Cross-border strategies

  • Providing Scheme support and best practices to Acquirers
  • Helping understand the European Acquirer landscape
  • Leveraging the investments in cross-border payments

Tim Allitt, VP, Commerce Development, MasterCard Europe

   08.25  Panel Discussion

08.45  Session 2:
Developing a fully pan-European Acquiring Business

Strong barriers for the cross-border entry of POS are present in many countries. In the Netherlands the rules of the national system require the local presence of the foreign entrant either by having a local branch or subsidiary. Acquirers in Germany, unless being a bank themselves, must be co-owned by a bank (at least 5%) with a full bank licence.


Cross Border Acquiring: a Retail Perspective

Paul Skehan, Director, European Retail Round Table

Building a pan-European acquiring offer

  • History for Barclaycard Business
  • The Market forces for Change
  • The Challenges ahead

Steve Robson, Head of International Acquiring, Barclaycard Business

Cross Border Acquiring: a Processor Perspective

Andy Makkinje, Manager Business Development Cards, Equens

   09.35  Panel Discussion
   10.00  Morning Coffee and Networking

10.30  Session 3:
Acquiring business. Keep in-house or outsource?


Facing the moment of truth: Strategic choices for acquirers

  • Challenges to your business as an acquirer
  • Strategic choices: Outsource, sell, cooperate or go it alone?
  • Managing partnerships and vendor relations

Pamela Cannon, Head of International Business Development, Card Acquiring, Svenska Handelsbanken

Outsourcing your acquiring business. Considerations and strategies for banks

  • The changing face of European payments is motivating banks to revisit their processing infrastructures and business models
  • Processing model needs to best fit business needs and deliver degree of future proofing
  • Different cost/benefit dynamics of in-house and outsource models

Simon Jarvis, Director, Strategic Business Development, TSYS Europe

   11.00  Panel Discussion
   11.20  Coffee and Networking

11.50  Session 4:
Data Security and Fraud Prevention


PCI DSS Compliance - a positive experience contributing to the protection of the Brand and Reputation of the People's Post Office

  • What Protecting Cardholder Data Entails
  • How to significantly reduce the cost of compliance by: the size of the Cardholder Environment, Excluding the POS from the Cardholder Environment, Using PA DSS Payment Applications and Service Providers
  • Aligning the PCI DSS requirements with existing Security Policies, Processes & Procedures
  • Modifying existing security policies rather than creating new ones
  • Why the process of gaining PCI DSS compliance is a positive experience for Post Office Ltd.

Connie G. Penn, PCI Project Manager, Post Office Ltd.

What is the impact of PCI compliance on the economic structure of the acquiring business

  • PCI impact on acquiring business
  • Risk assessment and risk analysis
  • PCI requirements and the European 'chip & PIN' environment

Paul Trescases, Head of Risk Management & Security, Groupement des Cartes Bancaires

Risk Management for Prepaid Cards in Europe

  • Legal framework for prepaid cards in Europe
  • Applications and user groups
  • Business structures
  • Risks and vulnerabilities
  • Managing and limiting the risks

Mike Hendry, Payment Systems Consultant

Fraud Prevention for Acquiring

  • Growing losses and variety of card fraud
  • Fraud trends in UK
  • Effective tools to fight fraud
  • Business requirements
  • Fraud detection and fraud prevention
  • Usage and benefits of fraud prevention functionality

Maris Ozolins, Head of Cards, TietoEnator Banking & Insurance

   12.50  Panel Discussion
   13.20  Lunch

14.30  Session 5:
Strategic Round Table Discussion

Key issues to be discussed:

  • Challenges for X-Border Acquirers
  • How will outsourcing help Acquirers meet the needs of their Merchant Customers?
  • Infrastructure investments - how to reduce the 'pain' points on Pan-European Acquiring
  • Main Opportunities in Acquiring Business new business models
  • Loyalty/reward programs for merchants what does it mean and how does it work.(Who pays?)
  • What Technical solutions are proposed with the idea of cost-cutting in terms of operations etc?
  • How do banks and large merchants act today to handle CNP Fraud. Do they act holistically?

   15.45  Close of the Conference