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Key Speakers
Acquiring Banks and National Acquirers owned by Banks:
- Steve Robson, Head of Internatioanal Acquiring, Barclaycard Business, UK
- Darren Woodward, Head of Internatioanal Acquiring, Sales, HSBC International
- Hakan Kaplan, Head of Marketing, Yapi Kredi Bank, Turkey
- Tadeusz Kopec, Director, Cards, Bank Pekao, Poland
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Pamela Cannon, Head of International Business Development, Card Acquiring, Svenska Handelsbanken, Sweden
- Susanne Hannestad, Senior Vice President Cards, Nordea
Susanne Hannestad has a MBA from Northeastern University, USA. She has long experience from bank/finance and IT industry as leader, business- and strategy development in addition to sales and marketing. Furthermore, she has extensive knowledge with cards and payments, e-commerce, CRM, mobile Internet and interactive TV. She has broad experience from Nordic and international companies and board positions. At Nordea Cards she heads Consumer Cards, Commercial Cards and Acquiring for Norway and Consumer Cards for the Nordic Countries.
Merchants & Merchant Associations:
- Peter D. Bassill, CISSP Group Information Security Officer, Gala Coral Group UK
- Nicola Rickard, Director of Customer Payment, AVIS Europe
- Xavier Durieu, Secretary General, EuroCommerce
- Paul Skehan, Director, European Retail Roundtable (ERRT)
- Connie G. Penn, PCI Project Manager, Post Office Ltd.
- Ulric Jérome, Managing Director, France, UK, Ireland, Scandinavia, PIXmania.com & PIXmania-pro.com
- Nick Glynne, Managing Director, Easy Computers, UK
- Jan Molema, Group Payment Card Manager, IKEA
Xavier Durieu was appointed Secretary General of EuroCommerce in 2001. He is also board member of ECR (Efficient Consumer Response) and ICI (International Commerce Institute). Of Belgian nationality, Mr. Durieu holds an MBA from the London Business School. He began his career at Eurocard International, where he held various positions. From 1992 to 2001, he held various positions within the GIB Group, Belgium's largest retail group, including the position of general manager of various companies. He was also managing director of its financial subsidiary as well as chairman of the Awards Services S.A. Between 1991 and 2002, he was visiting professor at the HEC management school in Brussels. Since 1997, he has been non executive director of the FEIB, the Financial Executives Institute of Belgium and independent director of SMEs.
Ulric is Managing Director of Pixmania.com and Pixmania-pro.com for the UK, France and Scandinavia. Ulric earned a bachelor of business administration in economics in Canada. During his studies Ulric founded the Sunrise Fund, an investment fund specialized in options trading on the nasdaq and NYSE. In 2000, Ulric launches ConnexionsNET Magazine which brought together students and the most influential CEOs. In May 2002, Ulric joined Pixmania.com as Managing Director of Northern Europe and launched the operations of Pixmania.com in the UK, Sweden, Denmark, Finland and Norway. Since 2004 Ulric is also managing the French operations of Pixmania.com and Pixmania-pro.com.
Jan Molema passed his masters degree in law in 1997 at the University of Groningen in the Netherlands. He deepened his knowledge of European and Corporate law by studying in Aix-en-Provence in France and finalizing an LLM degree in competition law in Freiburg in Germany. He is fluent in Dutch, German, English and French. Jan started his professional career in Brussels in the year 2000, where he has worked at DG Competition of the European Commission and in the European Parliament. He has been involved as a senior policy advisor in EU Competition law and Internal Market issues. Since 2003 Jan worked as a Manager European Affairs for IKEA and in this capacity he has been closely co-operating with EuroCommerce and ERRT where he is active as an advisor in payment card issues. Since 2008 Jan started his current task as Group Payment Card Manager for IKEA.
Schemes:
- Tim Allitt, VP, Commerce Development, MasterCard Europe
- Cédric Sarazin, Director, Development & Strategy, Groupement des Cartes Bancaires
- Oliver Hommel, EAPS - Euro Alliance of Payment Schemes
- Paul Trescases, Head of Risk Management & Security, Groupement des Cartes Bancaires
Tim Allitt is responsible for MasterCard’s Commerce Development in the SEPA markets, developing acceptance propositions for acquirer customers and merchants as well as increasing the acceptance of MasterCard products. Tim has taken a leadership role in creating and establishing MasterCard’s European acceptance strategy for the past three years by providing enhanced support for key acquirers, such as the MasterCard European Acqiirer Committee and introducing new product initiatives, including the launch of recurring and central acquiring payment solutions. He joined MasterCard (then Europay) in 1999 as a Key Account Manager and initially worked on the issuing side of the business, being to the first to launch a mass-market UK Platinum Card with his customer, before moving to set up the Acceptance Team in Europe. Prior to joining MasterCard, Tim helped establish one of the UK’s leading Acquirer businesses, and headed their High Street portfolio of accounts. He has a degree in History from Newcastle Upon Tyne University, he is married and has two children.
Cédric Sarazin, 40, has been Director of Development & Strategy for Groupement des Cartes Bancaires "CB" since 2000. With more than 7 billion transactions annually, CB is the leading European Card Payment Scheme. Within Cartes Bancaires CB, his Division brings together research & development, product marketing, European & International projects, relationships with Retail & Consumer Associations as well as the Communication Department. Cédric Sarazin is also a Board Member of the French Banking Standards Organization (CFONB), and represents the French Banking Federation (FBF) in the Cards Working Group of the European Payment Council (EPC). Within this Group, he is also Chairman of the EPC Card Fraud Prevention Task Force. After a doctorate in management and a training as engineer in statistics, Cédric Sarazin began his career in Tokyo as Marketing General Manager for SPOM Japan, company specialized in promoting and selling chip card solutions in Japan. In 1993, he is appointed Chip Card Product Marketing Manager for Bull CP8 in France. Between 1995 and 2000, he holds the position of New Technologies Manager for Europay International in Belgium (now MasterCard Europe), in charge of promoting of new technologies in payments (EMV chip cards, internet payments...).
Oliver Hommel is working for the National Association of Co-operative Banks (Bundesverband der Deutschen Volksbanken und Raiffeisenbanken – BVR) since 1999. Since 2004 he is heading the group “Debit & Smart Cards” and therefore in charge for all activities related with debit cards, electronic purses, chip cards and international card payments. BVR is one member association of Zentraler Kreditausschuss in Germany, the governing body for the debit payment schemes of the German banking community (electronic cash, GeldKarte, Deutsches Geldautomatensystem). Oliver Hommel also represents the German banking community in different international committees and standardisation groups. From mid 2006 until end 2007 he was the co-ordinator of the Euro Alliance of Payment Schemes consortium. In December 2007 he was elected as Vice-Chairman of the Board of Directors of the Euro Alliance of Payment Schemes s.c.r.l. Oliver Hommel holds a diploma in economics of the Rheinische Friedrich-Wilhelms-Universität Bonn.
Paul is in charge of co ordination of Risk Management & Security for CB . He has been working for the industry for 20 years and is in charge of fraud fighting organisation . He played an active role in the early days of chip pioneering through a proprietary operating system (B0') in France , then has been involved in EMV standardisation as an EMVCo advisor and carefully monitored the EMV migration which is now completed in France. He manages risk assessment for acceptance devices and therefore pays a specific attention to standardisation initiatives on the acquiring side such as PCI SS. He has a significant expertise in technology for fraud prevention and management. Paul is currently member of several groups working in that international background , such as EPC Card Fraud Prevention Task Force , CAS (Common Approval Scheme ) European group on security standardisation , European ATMs Security Team, European Commission Fraud Prevention Experts Group.
Industry Experts:
- Andy Makkinje, Manager Business Development Cards, Equens
- Simon Jarvis, Director, Strategic Business Development, TSYS Europe
- Thierry Pierson, Chairman of the board, Co-founder, Ogone
- Maris Ozolins, Head of Cards, TietoEnator Banking & Insurance
- Pascal Chenais, SVP, GM Europe, Middle East and Africa, TAFMO
- Charles Marc Abbey, Managing Partner, First Annapolis Consulting
- Joel Van Arsdale, Senior Manager, Acquiring Practice, First Annapolis Consulting
- Diderik Chr. Schonheyder, Managing Director, Schonheyder & Associates
- Sven Slazenger, Board Member, BDOA e.V.
- Francis Ceuterick, Managing Director, EPCI
- Mike Hendry, Payment Systems Consultant, UK
- Peter Jones, Managing Director, PSE Consulting, UK
- Nick Drew, Executive Director eMoney Operations, ClickandBuy (Europe) Ltd.
- Akif Khan, Head of Client and Technical Services, CyberSource
- Rob Walker, Payment Systems Expert, Retail Banking Research
With an 18 year career in card payments, Jarvis has been with TSYS for over five years where he was an Account Director before moving over to his current role to manage partner investment opportunities and strategy for TSYS in Europe. Prior to joining TSYS, Jarvis spent 10 years in various roles at Visa International, and previously 3 years at HSBC. He has a degree in German and an MBA from the Manchester Business School.
Maris Ozolins (43) is Head of Cards, TietoEnator Banking & Insurance, and Chairman of Board at TietoEnator SIA, Latvian subsidiary of leading Nordic IT services and solutions provider - TietoEnator corporation. TietoEnator is a publicly listed company with over 16000 employees in more than 30 countries and 1.7 billion euro annual net sales. Currently Maris Ozolins is responsible for development, sales, delivery and support of TietoEnator's proprietary software product Card Suite. Card Suite according with Gartner ranking is one of top four world leading software solutions for payment cards data processing. Over100 banks and financial institutions in more than 30 countries worldwide are using Card Suite. In his previous carrer Maris Ozolins held different managerial positions in the field of IT and banking services: CEO at Lattelecom Technology, CEO at TietoEnator Financial Solutions, Managing Director at Konts SIA, Marketing Director at BankServiss and Project Manager at Baltic Technology Group. Apart from his everyday duties in TietoEnator, Maris Ozolins is a professor, lecturing in Riga Business School, MBA programme on subject E-Business Solutions. His hobbies are rally racing, ice hockey and downhill skiing.
Pascal Chenais is the SVP, General Manager for Europe, Middle East and Africa of TAFMO leading the EMEA organization since November 2007. Pascal Chenais is a highly experienced business professional with 18 years in the industry. Prior to joining TAFMO, Pascal Chenais served 2 years at PTC (www.ptc.com) as VP Sales – Country Manager for the France/Benelux/Switzerland area where he contributed to develop PTC’s business in the PLM (Product Life Cycle management) industry. Prior to PTC, Pascal Chenais served 10 years at Cadence Design Systems (www.cadence.com), the worldwide leader in Electronic Design Automation industry, as Sales Director and Country Manager for the Southern Europe, Middle East and Africa region where he played a significant role in developing the Process Consulting Services activity and significantly increased Cadence’s market share in this region. Prior to this, Mr. Chenais has been holding senior sales positions for 2 years at Thales Services (ex-Syseca) and 6 years at IBM. Mr. Chenais is graduated from Ecole Normale Supérieure (Ulm) in France and is Doctor in Physics (Fluid Mechanics).
Sven Slazenger (34) is board member of the German federal association of service-providers for the online industry, BDOA e.V. in Cologne. BDOA's E-Payment working group is one of the largest networks for online payment and online fraud prevention in Germany. In 1997 Slazenger co-founded InterLake corporation, a German- and US-based IT service provider and partner in the creditPass fraud prevention platform. He holds a degree in communications research from Munich University and is board member of the Swiss-German Business Club.
Since April 1999 - Managing Director of the Electronic Payment Certification Institute, in short EPCI. EPCI is the certification institute for payment terminals providing services to debit card, credit card and e-purse acquirers operating in Belgium. In parallel, consulting assignments in the domains of payment terminal standardisation, Public Key Infrastructures and Electronic Bill Presentment. From 1996 to 1999 - Managing Consultant - Finance with CAP GEMINI Belgium with assignments for mobile phone operators (billing and customer care programme management), cash management systems and treasury services for major European banks, S.W.I.F.T.-BOLERO and feasibility studies for card and credit service associations. From 1996 to 1999 - Product Quality Manager with S.W.I.F.T. for SWIFT terminals and participating to non-certification related corporate projects. From 1982 to 1992 - BANKSYS (previously BANCONTACT) in various engineering and marketing functions, with a focus on the international business development throughout Europe and product management. Before that working with a communication equipment provider TELINDUS and researcher at the KU LEUVEN (University of Leuven) in Biophysics.
Peter Jones is the Managing Director of Payment Systems Europe (PSE Consulting), a company he owns and founded in 1991. His career spans 35 years and includes time with C&A Brennekmyer, the Dutch retailer, 16 years with RBS/National Westminster Bank (CenterFile its processing company) and 6 years with the DMR Group (now Fujitsu). PSE Consulting is a specialist payments research and consulting company. Its clients include major banks, interbank processors and card schemes. Peter is well known within the European payments business and is a regular and sometimes controversial writer on payments related topics. He is an active contributor to the SEPA debate and as written a number of papers which have been widely circulated and read by the European Payments Council members, by the European Central Bank and by the European Commission. He has specifically focused on many of the key strategic issues that need to be considered in developing the SEPA blueprint and also implementing SEPA concepts.
Dr. Akif Khan joined CyberSource in December 2004. As Head of Client and Technical Services he provides strong project management, business analysis and consultancy skills. This is complemented by deep payment industry and risk management expertise gained from working with online merchants in a wide variety of different geographies and sectors. Educated as a research scientist, and with recent experience in the IT and finance industries, Dr Khan is well placed to work with CyberSource's customers, analysing their requirements and providing guidance to optimise and grow their businesses with particular focus on minimising risk, reducing fraud and moving into new territories. Before joining CyberSource, Dr. Khan worked as a project manager on the Global Financial Messaging platform at JPMorgan, one of the world's largest investment banks. Managing a team of developers in the UK and India, he was responsible for enhancements to a platform that processed transactions worth more that $1.2 trillion each day. Dr. Khan received his PhD in Polymer and Colloid Chemistry from the University of Sussex, and also has a BSc(Hons) in Chemistry from the University of Bath.
Regulatory:
- Daniela Umstätter, National Expert , DG Internal Market, European Commission
Daniela Umstätter works as a national expert for the European Commission, DG Internal Market and Services, in the retail issues, consumer policy and payment systems unit. She was substantially involved in the negotiations of the Payment Services Directive and now focuses on measures to support the implementation process. Before joining the European Commission in 2006, Daniela Umstätter worked four years for the Austrian Central Bank in Vienna as an expert in the field of card payments and payment systems strategy.
